Career Profile
Experienced in building systems for logistics reconciliations, audits, refunds, payouts, and payments. Developed a fraud detection model handling 3.5 million MAU. Expertise in data science, product management, and business analysis.
Experiences
Building systems to streamline logistics reconciliations, audits, refunds, payouts and payments.
Built a fraud detection model from 0 to 1 to handle a 3.5 million MAU (monthly active users). Interviewed customers and business stakeholders to identify fraud loops in customer journey, leading to a stop loss of 20 million dollars.
Increased email click through rates by 7.4% by building automations for email marketing ( Recommendation System ) for Singapore’s largest e-ticketing firm. Identified key trends in customer behavior, made relevant recommendations to C-Suite executives.